At Vivid Glass Creations, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services.

1. Information We Collect:

a. Personal Information:

• When you create an account or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.

b. Non-Personal Information:

• We gather non-personal information, including but not limited to browser type, device information, and IP addresses, to enhance our website’s functionality and user experience.

2. How We Use Your Information:

We use your information for the following purposes:

a. Order Fulfillment:

• To process and fulfill your orders, including shipping and delivery.

b. Account Management:

• To manage your account, provide customer support, and communicate order updates.

c. Marketing and Promotions:

• With your consent, we may send promotional emails or newsletters about our products, special offers, and updates.

d. Analytics:

• To analyze website usage and improve our services, we may use non-personal information for statistical purposes.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be shared with trusted third parties involved in order fulfillment, payment processing, and website maintenance.

4. Security:

We implement industry-standard security measures to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies:

We use cookies to enhance your browsing experience. You can choose to disable cookies, but this may affect certain website functions.

6. Your Choices:

You have the right to update, correct, or delete your personal information. You can also opt out of marketing communications at any time.

7. Children’s Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the date of the last update will be indicated.